Cookie policy

A cookie is a small file of letters and numbers, which we download onto your hard disk if you agree to it, so that we are able to distinguish your device from other users of the website.  Ashmore uses cookies to analyse your use of our website in order to help guide the improvements we make to the website. For example, cookies allow us to identify the most popular areas of the website, so that we can then make it easier for you to access those parts that are most important to you.  The cookies we use do not identify the individual user, but only the device that is being used to view the site.

By using our website, you agree that we can place these types of cookies on your device.

To disable the use of cookies on your device, refer to the help menu on your internet browser. Alternatively, visit www.aboutcookies.org for further information about cookies generally, including how to restrict or block cookies using your browser and how to delete cookies from your device.

Below is a table showing cookies used on our website.

Cookie typeCookie nameCookie purpose
Session & Content Management Cookie

session

fe_typo_user

We use session cookies to record an individual user’s preferences which the user has specified; so that each time the user returns to the website their preferences remain.  Commonly this would be language settings, investor type, jurisdiction and anything where you have indicated a preference. Where forms are used on the site, we hold the information in a session cookie so that we can improve the user experience on the site.  This information is stored only in your browser and is destroyed once your browser is closed.
Google Tag Manager and Google Analytics__utmz
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We use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help us analyse how users use our website. The anonymous information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this anonymous information for the purpose of evaluating your use of the website, compiling reports on website activity (including the number of visitors to the website, where they have come to the website from, the pages they visit and the length of time they have spent on the website) for us and other website operators and providing other services relating to website activity and internet usage. We use these reports to improve the way our website works. Google may also transfer the information collected by the Google Analytics cookie to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. 
Hotjar_hjSessionUser_{site_id}
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We use Hotjar in order to better understand our users’ needs and to optimise this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf. For further details, please see the ‘about Hotjar’ section of Hotjar’s support site.