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We’re here to assist and answer any questions you may have. Please see the options below and choose from the relevant teams to get in touch.

Ashmore Colombia - Grievance Redressal Mechanism

File a complaint

Any person, community, or other internal or external stakeholder that has been or may be affected negatively by Ashmore Colombia policies, programs and operations (including portfolio companies) may submit a grievance. The mechanism helps to address problems by convening dialogues or conducting investigations in a manner that is timely, fair and independent.

Mechanism

We recommend reading our Grievance Redressal Mechanism to better understand how to file a complaint and Ashmore Colombia’s handling procedure.

Contact

Grievances can be filed in Spanish, English, or in the local language of the complainant.

Colombia

Ashmore Management Company Colombia SAS

Carrera 7, No. 75 -66, Office 702
Bogotá
Colombia
T: +57 1 316 2070

For more information, or any comment, claim, concern and recommendation, please contact us.